Frequently asked questions


What is discrimination?

Discrimination occurs when a group of people, or persons, is treated less favourably because of their race, sex, marital status, disability, sexual orientation, age, or because they are pregnant.

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Can I be discriminated against when trying to find a home?

While your landlord is able to select whom they want as a tenant, they are not allowed to unfairly discriminate against you when you apply for accommodation. For more information on discrimination when renting, please visit - NSW Fair Trading Website.

I don't think the cost for my share of electricity usage is fair. What can I do?

Your landlord needs to provide you with a copy of the electricity bill before asking you to make payment. If there are only 2 of you living in the property, it is fair for you to pay 50% of the electricity bill.

Your landlord is not allowed to make you pay for the full electricity bill if they are also using the property. If you still don’t believe your landlord is being fair about electricity usage, please speak to NSW Fair Trading (13 32 20).

What is the average cost for electricity usage per quarter?

Calculating the ‘average’ cost is difficult as everyone's electricity usage is different. Endeavour Energy has an energy calculator that can help you work out what you should be paying though -!u...